Getting Started with HCS Trip Cards

Quick Guide for Controllers & Drivers

Getting Started with HCS Trip Cards

Getting Started with HCS Trip Cards

Responding to Haulio jobs? Use HCS Trip Cards to immediately update your container details to the job!

In this guide, we will cover how you can use Trip Cards:
    1. Drivers: How to Download HCS
    2. Controllers: How to
      1. Add Your Prime Movers,
      2. Add Your Drivers
      3. Assign Prime Mover to Driver
    3. Controllers: How to create HCS trip card for a Haulio job you responded to
    4. Controllers: How to use the HCS Scheduling Board
    5. Drivers: How to
      1. Acknowledge trip
      2. Start trip
      3. Acknowledge that container is collected
      4. Complete trip

For a more in-depth guide on the product, reach out to us via and we’ll be glad to assist!

Drivers: How to Download HCS

1. Download the app

In the Android Playstore or Apple Store, search for “HCS” or “Haulio“. Alternatively. you can access the app via the links below:
Download HCS on the Android Play Store and Apple Store

2. Register an Account

In the app, click on “Register” to get started on the registration process. Fill in the information accordingly.

HCS Login

3. Ask your controller to pair with you

Request for your controller to pair with you via the Haulage Operations Platform. Once a request is sent, click “Accept” to accept the pairing.

Controllers: Setting Up

1. Add your Prime Movers

After logging into Haulio’s Haulage Operations Platform (HOP), under the  “Master Data” tab, click on “Prime Mover“.

You can add your prime movers by clicking on the red “Add New Prime Mover” button at the top left.

Video Guide

Want to follow visually instead? Click to watch the video guide on "How to Add a New Prime Mover".

2. Add your Drivers

Next, under the “Master Data” tab, click on “Drivers“.

Click on the red “Add New Driver” button at the top left to add your drivers.

Search for your drivers using their phone number.

Video Guide

Want to follow visually instead? Click to watch the video guide on "How to Add a New Driver".

3. Assign a Prime Mover to your Driver

Next, under “Master Data” > “Drivers“, go to your driver’s profile to assign the prime mover accordingly.

Controllers: Create HCS Trip Card for a Haulio job

1. From Job Management Page

Video Guide

Want to follow visually instead? Click to watch the video guide on "How To Create HCS Trip Card From Job".

1. Select Container from Job Management Page

You can create HCS trip cards from the job management page. Select the container you want to assign, and click “Create HCS Trip Card“.

2. Check Container Details & Assign to Driver

Check the details of the trip.

Select the vehicle/driver you want to assign the trip to.

Click “Send to Driver” to send the trip card to your driver immediately.

Click “Done” if you do not want to send the trip card yet,

Your trip is now created successfully, and you can check it under HCS Planner > Board.

Controllers: Using the HCS Scheduling Board

1. View HCS Scheduling Board

To view the HCS Scheduling Board, go to “HCS Planner > Board“.

You will be able to see the list of unassigned trips on the left, and your list of drivers on the right.

2. Assign Trip to Drivers

To assign a trip to your driver, select the trip from the left and drag to the respective driver you want to assign to.

You can also choose to drag trips between each driver panel.

3. Confirm & Send Trip

Once you have reviewed and confirmed the sequence of trips for your drivers, you can click the “Send” button on each trip card to send it to your drivers. Your drivers will receive the trip in their Haulio Connectivity System (HCS) app.

Drivers: Using HCS

1. How to Acknowledge Trip

When a trip is assigned to you, you will receive a notification. You will be able to view them under “Job List“.

To acknowledge the job, click on the “Acknowledge” button.

2. How to Start Trip

You can only start a job when you have turned on your shift.

Toggle the button on the top right to “ON” to start your shift.

Click the “Start Job” button to start the trip.

Once you start the trip, you will be able to view more information about the trip by clicking “View Trip Details”.

3. How to Acknowledge that Container is Collected

When you have collected the container, swipe “Collected” from left to right to update the container status.

Your controller will be updated of the status automatically.

4. How to Complete the Trip

Input the mandatory information (e.g. Container No and Seal No).

Once all the compulsory fields are filled, you will be able to complete the job.

Click “Complete Job” to complete the trip.


1. It’s been some time since I last logged in and I’ve forgotten my password. How can I retrieve it again?

  • No worries! Go into and click on “Forgot password”. You will receive an email to reset your password.

2. What is the Haulage Operations Platform (HOP) and the Haulio Connectivity System (HCS)?

  • The Haulage Operations Platform (HOP) is a cloud-based platform that allows you to manage your fleet and plan trips for your drivers.
  • Conversely, the Haulio Connectivity System (HCS) is a mobile app for your drivers to communicate with you, with additional features like trip forms and GPS tracking. Get in touch if you’d like to find out more!

3. Is the Haulage Operations Platform (HOP) and Haulio Connectivity System (HCS) free of charge?

  • The basic HOP and HCS is free of charge. However, the PSA messaging function will be payable. Get in touch with us if you’d like to find out more!

Get In Touch

Questions? We’re happy to help! Get in touch via the form below and we’ll get back to you as soon as possible.