Getting started with the Haulage Management Platform (HMP)

Getting started with the Haulage Management Platform (HMP)

Getting started with the Haulage Management Platform (HMP)

Introduction to HMP (Tutorials)

In this post, you will be able to find the key features of the Haulage Management Platform (HMP), as well as step-by-step guides and short clips to help you get started!

Creation: How do I book haulage services?

Click on the video to view the step-by-step guide.

Step 1: Click on the “Make a new booking” button

Step 2: First, select the name of the company that will be receiving the container. If the address was not set up previously, you can do so here. 

Step 3: If you have a reference number that you are using to track the job, you can enter it in the Billing Ref. field.

Step 4: Select the job type. 

Step 5: Enter the required information in Details.

Step 6: Select the Locations. The address dropdown will be based on the company name that you have selected at the start. You may save multiple addresses under one company name. 

Step 7: In the Container Details section, select the type and quantity of the container(s) that you need delivered. Click on “Add Container Details” when you are done. A table will be generated where you can enter the container no., seal no. or VGM for export containers.

Step 8: Next, you can attach the required documents such as arrival notice and booking confirmation. 

Step 9: If you have any other instructions to specify for this booking, you can indicate it under the “Remarks” section. Any previous notes set up for the delivery locations will be shown here.  

Step 10 : Click on the “Submit” button and your booking will be sent to the selected “Assign To” recipient.

Play Video

Bookings: How do I search for a booking?

Click on the video to view the step by step guide.

Step 1: Click on Bookings from the top menu. You will be able to see all the bookings created by your company users listed according to Drafts, Posted and Completed. 

Step 2: Search for a booking by entering the keywords such as your reference number, delivery location or container number. 

Play Video

Management: How do I check on my booking status?

Click on the video to view the step by step guide.

Step 1: Click on the booking that you would like to check on.

Step 2: The status of the booking will be shown at the top of the page.

Step 3: The status of each containers are shown in the containers’ section.

Play Video

Settings: How do I add a new user?

Click on the video to view the step by step guide.

Step 1: Click on Settings from the top menu.

Step 2: If you have admin access, you will be able to see “Users” listed on left. Click on it.

Step 3: The list of company users with access to the platform will be shown. Click on the “New User” button.

Step 4: Enter the new user’s information. Set a password that the user will use for the first login. The new user will be prompted to reset the password after that.

Step 5: Click on the red button below to create the new user. 

Play Video

FAQs

HMP stands for Haulage Management Platform. It is a platform for Haulage Procurers to arrange and managed trucking services.

The status of the booking will be shown at the top of the booking’s management page. 

The contact details of the person in charge of the booking will be indicated in the Chat window. 

You may also contact our Support hotline at +65 8508 2327.

The chart shows the number of containers with ETA within the selected time period. 

You will be able to have an overview on the number of containers that will be arriving or departing the port for that week. 

We will be glad to arrange for a walkthrough with you or your company users. 

Drop us an email at productteam@haulio.io.

Feel free to write in to us anytime! We love hearing from people on how they are currently using the system and how to make it better. 

Drop us an email at productteam@haulio.io.

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